How long does shipping take?

Most orders are processed within 1–3 business days. Delivery times may vary depending on product availability, destination, carrier conditions, and seasonal demand.

Do you offer returns?

Eligible returns may be accepted according to our Refund Policy. Items must generally be unused, undamaged, and returned in original packaging when applicable.

How do I contact support?

You can contact us through our Contact page. Our support team will respond as quickly as possible.

Are these products medical devices?

PainReliefLab™ products are intended for general wellness, comfort, mobility, recovery, and lifestyle support. They are not intended to diagnose, treat, cure, or prevent any medical condition.

Can I track my order?

Yes. Tracking information will be provided once your order has been processed and shipped.